Innovation Algebra is dedicated to creating a personalized and secure experience across our services. To properly operate our platform, facilitate your interaction with our AI technologies, and continuously refine our offerings, we collect certain types of information from our users:
User Credentials: For access to our platforms and services, we collect basic personal details such as your name, email address, and securely hashed passwords.
Company Data: Our AI tools and services are calibrated using the information you provide. This may include internal content, analytics, or other company-specific information which you actively choose to disclose for the purpose of customizing the AI's functionality to your needs.
AI Conversations: To ensure a seamless user experience, our platform archives interactions with AI-personas. However, the control over these conversations lies entirely with you, the user. You have the ability to delete any stored conversations, and we do not keep a copy once removed.
User-Generated Content: While our platform allows for the creation of various content through interactions with our AI solutions, we emphatically do not retain or utilize this content for any purpose other than to deliver the services expressly requested by you.
Analytics Data: To enhance the performance and utility of our services, we collect data related to how users interact with our platform. This data is employed to optimize our platform's functionality, diagnose any service-related issues, and guide improvements.
Please note that our collection of data is rooted in the principle of data minimization and purpose limitation. We strive to gather only the information that is necessary for the effective delivery of our services and for the enhancement of user experience. This commitment ensures that every piece of data entrusted to us is handled with the utmost responsibility.
At Innovation Algebra, we process and use the information we collect with the utmost discretion and strictly for legitimate business purposes. Our use of your information is confined to the following domains:
Service Provision: To administer your account, provide access to our platform, and deliver our suite of services, ensuring they are personalized and tailored to your specific needs and the needs of your business.
Product Improvement: To analyze the functionality of our services and user interactions, with the objective of identifying areas for enhancement. This is crucial for increasing efficiency, advancing features, and ensuring that our services remain at the forefront of innovation.
Statistical Analysis: We aggregate and analyze non-personally identifiable information to better understand trends, user behaviors, and patterns. This allows us to make data-driven decisions that contribute to the optimization of our overall service offerings.
Troubleshooting and Maintenance: To detect, prevent, and resolve technical issues you may encounter, ensuring that our platform operates smoothly and without interruption.
Compliance and Enforcement: To comply with legal obligations, enforce our terms of service, and to exercise or defend against legal claims.
Our data use protocols reflect a commitment to both the functionality and continuous improvement of our services, aligned strictly within the scope of the consent provided by you. At no point do we utilize user information for targeted advertising or for sale to third parties.Innovation Algebra upholds the principle of purpose limitation, ensuring that the information we collect is not repurposed in a manner incompatible with the original commitments made to you upon collection.
Innovation Algebra adheres to principles of data minimization and storage limitation. We retain your information for no longer than is necessary for the purposes for which it was collected and processed. The exact retention period will be determined by the following criteria:
User Account Information: We retain your account information for as long as your account remains active. Following deactivation or closure of an account, we may retain certain information for a limited time period to satisfy any legal, accounting, or reporting requirements and to allow for the resolution of any disputes or enforcement of our agreements.
Company Data for AI Training: Data used to tailor the AI to your company's needs is retained only for as long as you choose to utilize our services, ensuring persistent customization and utility. Should you decide to discontinue use or request deletion, the data will be promptly removed in adherence to your direction and our data protection policies.
AI Conversations: Stored AI conversations are kept as long as they are relevant to your ongoing use of the platform, and until you opt to delete them. Once removed by you, these are irrecoverably erased from our systems.
Service Usage Data: Data collected for service optimization and improvement is typically kept on an aggregated basis for a predetermined duration that aligns with the analytics cycle required to discern useful trends and make the necessary enhancements. Upon expiration of this period, the data will be either completely deleted or anonymized.
It is important to highlight that in certain instances, we may be legally obliged to retain some information for a longer period due to statutory requirements. Such instances would be communicated with you as applicable.
Innovation Algebra is committed to reviewing and, where necessary, updating our data retention policies to comply with legal obligations and best practices while protecting customer data and privacy rights.
At Innovation Algebra, we not only recognize but robustly advocate for your rights to data privacy and protection. In alignment with global privacy standards and regulations, we afford you the following rights regarding your personal information:
The Right to Access: You are entitled to request a copy of the personal information we hold about you and to obtain information regarding its processing.
The Right to Rectification: If any information we possess is inaccurate or incomplete, you have the right to have it corrected.
The Right to Erasure ('Right to be Forgotten'): You may request the deletion of your personal information from our records, subject to certain exceptions prescribed by law.
The Right to Restrict Processing: You can request that we limit the way we use your personal information, particularly if you are concerned about its accuracy or how it is being used.
The Right to Data Portability: Where the processing is based on your consent or a contract and carried out by automated means, you can request the transfer of your data to another service provider.
The Right to Object: You have the right to object to the processing of your personal information when it is based on our legitimate interests or for direct marketing purposes.
The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
The Right to Lodge a Complaint: If you believe that the processing of your personal data infringes on data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your country, region, or with our Data Protection Officer.
We take these rights seriously and have implemented measures to ensure that any requests relating to your privacy rights are dealt with promptly and in accordance with applicable data protection laws. To exercise any of these rights, please contact us using the contact details provided in this policy.
Please note that we may require specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This security measure is intended to ensure that personal data is not disclosed to any person who has no right to receive it.
At Innovation Algebra, safeguarding your information is a critical part of our operations. We employ a series of organizational, technical, and administrative measures designed to protect the personal data within our care against unauthorized access, disclosure, alteration, and destruction. Among our data protection protocols, we include:
Secure Data Storage: We utilize industry-standard protocols and technology to ensure that all data, including personal and sensitive information, is securely stored and encrypted within our systems.
Access Controls: We enforce strict access controls, limiting the availability of user information to authorized Innovation Algebra employees and contractors who are bound by confidentiality obligations and may require access as part of their job responsibilities.
Regular Audits: Our systems and processes are subjected to regular security audits and reviews designed to identify and rectify any potential vulnerabilities.
Incident Response Planning: We have established procedures for incident response and breach notification that comply with applicable laws and regulations, ensuring timely and transparent communication with affected parties in the event of a data breach.
Personnel Training: Our employees and contractors receive regular training on data protection best practices, emphasizing their critical role in maintaining the security of user information.
Please be aware, however, that despite our best efforts, no method of transmission over the internet or method of electronic storage is fully secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Therefore, we encourage you to take every precaution to protect your personal data when you are on the Internet, including changing your passwords often, using a combination of letters and numbers, and making sure you use a secure browser.
Thank you for placing your trust in Innovation Algebra.
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